The Best Training Available - Each new associate has an evaluation session with their Regional Vice President (RVP) to help determine their individual technical, sales and systems needs. Working alongside dedicated regional trainers, the RVP works with new associates one-on-one to provide thorough knowledge of how to get their business off the ground and the very best for each client.
Continued Web Based Training - Through our proprietary on-line training, associates have access to HelmsBriscoe University (HBU) offering the most comprehensive training available within our industry. HelmsBriscoe remains committed to making sure our associates have the critical skills and information related to our industry and our core business, site selection.
Ongoing Guidance and Support - HB offers training through annual company-wide meetings, quarterly regional meetings and an optional annual Business Advancement Training Course. Finally, HelmsBriscoe supplements each associate's training with our knowledge base which contains a tremendous amount of "best practices" gathered from over 15 years of experience in the industry.
Unmatched Customer Service - The average associate handles between 12 and 15 accounts, utilizing tools such as our customized hotel search engine and our proprietary experiential database from clients, meeting planners and more than 900 associates. With that kind of power at their fingertips, associates can typically guarantee their clients a response within 48 hours and therefore, take on as many clients as they want.
Extraordinary Earning Potential - This is completely up to the individual. Many of our associates make significant six figure salaries, while some elect to supplement their family income with part-time work and related earnings. You can work as much or as little as you want and you determine your earnings and "hours of operation". You are in control of your own destiny.
Unsurpassed Technology - HelmsBriscoe has developed technology that expedites the search process along with other exclusive database that captures the experiences of our associates and clients containing over 10,000 pieces of information ranging from the best convention services managers to discussions on contracting language, terms and trends. These systems enable HB associates to:
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Work with confidence
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Ensure rate information given to the client is competitive
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Protect integrity
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Utilize one of the most advanced efficiency tools in the industry
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Provide clients with special cancelled space postings
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Provide clients with special hotel and destination offers
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Query the entire distribution list to tap into the collective knowledge of 900+ associates
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Avoid "reinventing the wheel" by taking full advantage of the thousands of years of industry experience
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Create a stronger bond with clients, truly serving as a "one-stop-shop"
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Share real-life scenarios with clients by providing an inside scoop along with collective knowledge
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Be proactive as you work to overcome any client concerns
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Specifically address any client objection or concern by providing you with a "road map to success"
Unrivaled Partnerships - HB is the largest single producer of group room nights in the world, the largest customer of every major hotel chain in the industry and the largest producer of room nights for every major destination in the US. HB associates enjoy the clout and reputation that comes with joining the strongest, passionate and most dedicated community of hospitality professionals in the world.
Client Centric - We believe that each meeting is a unique event and contracts should reflect the needs of the specific program and tailored to the terms and concessions that are important to each individual client. For that reason, HB does not force anyone into a standard agreement. We do, however, retain a database of common contract clauses whose verbiage is applicable to our industry and are generally acceptable to the various supplier brands and hotel ownership groups.
Regional Vice Presidents - RVP's serve in the role of coaches and mentors to the new associates in their regions. They also help associates succeed by utilizing their skills creatively and effectively to overcome obstacles and find solutions for clients.